Terms of service

Welcome to CCL by Chinwe. By accessing or purchasing from our website, you agree to comply with these Terms & Conditions. Please read them carefully before using our services.

1. Eligibility

• You must be at least 18 years old to make a purchase.

• If under 18, parental or guardian consent is required.

2. Intellectual Property

• All content, including product designs, images, text, and logos, are the intellectual property of CCL by Chinwe (formerly known as Hats & Glamour).

• Unauthorized use, reproduction, or distribution is strictly prohibited.

3. Products & Availability

• Each hat, fascinator, or accessory is handcrafted and may vary slightly in color, texture, or detailing.

• We reserve the right to limit quantities, discontinue items, or update product information at any time.

4. Orders & Payments

• All orders are subject to acceptance and availability.

• Payments are processed securely via Shopify Payments, PayPal, or credit/debit card.

• We reserve the right to cancel any order suspected of fraud or misuse.

5. Shipping & Delivery

• Shipping timelines are estimates and may be affected by factors beyond our control (weather, customs, courier delays).

• International customers are responsible for applicable customs duties and taxes.

7. Returns & Exchanges

• Returns are accepted within 30 days (see our Return Policy page for details).

• Custom-made or final-sale items cannot be returned or exchanged.

8. Limitation of Liability

• CCL by Chinwe is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

• Product care instructions must be followed; misuse or negligence voids eligibility for returns or claims.

9. Privacy

• Customer data is handled according to our Privacy Policy.

• We do not sell or disclose your personal information to third parties except as required by law.

10. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of our website constitutes acceptance of the revised terms.

11. Governing Law

These Terms & Conditions are governed by the laws of the State of Virginia, USA, where CCL by Chinwe is registered, and applicable Nigerian business laws for customers in Nigeria.

12. Contact Us:

For questions, clarifications, or complaints:

Email: cclbychinwe@gmail.com

Phone: (+1) 703-559-9207